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Root Cause Analysis: Step by Step

By Mark McCulley, Business Owner, Trainer, and Presenter Over and Over When weeds grow in a lawn or garden, it’s not enough to cut the top off so you no longer see the weed. The only way to permanently eradicate the weed is by pulling up or destroying the entire root. The same applies in …

Read moreRoot Cause Analysis: Step by Step
Scorecard

Six Sigma Project Scorecards

Selecting an appropriate six sigma project can be challenging.

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Six Sigma Control Plan

The fifth step in the six sigma DMAIC methodology.

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QFD

What is Quality Function Deployment?

A robust best practice which concentrates on customer satisfaction.

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Statistics

Statistics Phobia

Time to come to grips with your fear.

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Pie Charts

Easier said than done.

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Chart

Scatter Diagrams

A Visualization Powerhouse

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Dog

Quality Disaster at Pet Store

Don't you know retractable dog leashes are no longer part of our normal return process?

Read moreQuality Disaster at Pet Store

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